Privacy Policy

Keeperz Networks FZCO owns the "Keeperz App" which is a free app for users. We care about your privacy and have policies in place to protect it. This policy explains how we collect, use, store, and share information we gather from you through our Services. Note that this policy does not cover any information you provide or that is collected by third-party vendors like restaurants. If you have any concerns, please check directly with those vendors about their privacy policies.

We have policies in place to protect your privacy when you use the "Keeperz App" or any other affiliated mobile applications owned by Keeperz Networks. Please read this policy carefully to understand how we handle and process your information. By using our Services and registering for an account with us, you agree to this privacy policy and consent to how we collect, use, disclose, retain, and protect your personal information. If you do not provide the information we need, we may not be able to provide our Services to you efficiently. If you do not agree with this policy, please stop using our Services and delete the app.

Keeperz Networks FZCO, located at Office Unit 143/133, Techno Hub, DTEC, Silicon Oasis, Dubai, UAE will be the controller of your personal data provided to, or collected by or for, or processed in connection with our Services.

The data controller is responsible for collecting, using, disclosing, retaining, and protecting your personal information according to their privacy standards and applicable laws. They may transfer your data to other affiliated members of Keeperz App. Your information may be processed and stored on servers in India or with third-party providers. Note that this policy may change without notification, and by continuing to use Keeperz App Services, you are accepting any changes. Please check the policy regularly for updates.

Data Collection and Usage

Keeperz Networks FZCO. (“Keeperz App,” the “Company,” “we,” “us,” and “our) collects the following types of information from the users of our Services, including:
• Personal Information(“PI”) - Information that can be directly associated with a specific person and could be used to identify a specific person. Please note that we do not generally consider information that has been made anonymously as PI as it can no longer be used to identify a specific person, whether in used connection with other information or otherwise.
• Information derived from your internet connection, the equipment you use to access our Services and your usage details.
We collect this information: directly from you when you provide it to us; and/or automatically as you navigate through our Services (this may include internet usage details such as IP addresses and information collected through cookies, web beacons and other tracking technologies).

Information Provided by you

● Account information: Your full name, email address, physical address, phone number, password and other additional information you may provide in conjunction with your account. You may optionally join our Services through third-party sign-in services such as Facebook. In such cases, we may store any additional information that is made available to us by you through these sign-in services.
● Search results and other activities: : The search terms you input and the results you selected.
● Browsing data: The time you spent using our Services and the features you used.
Information you provide to us will be generally used to enhance the functionality and improve the quality of our Services. We also use this information to display relevant search results, provide technical support, and comply with our legal obligations.
● Images: If you choose to upload images in Keeperz App, it's entirely optional and only done to enhance your user experience and share your experiences within the app. The information derived from your uploaded images is only used to improve the quality and functionality of the app.

Information We Collect Through Automatic Data Collection Software

We implement software which may automatically collect information about the computer or devices (including mobile devices) users use to access our Services, even if in the user is not registered or logged in.
● Usage information: Details of your usage of our Services, such as traffic data, location data, logs and other communication data and the resources that you access and use on or through our Services.
● Electronic devices information: Information including but not limited to your computer, Internet connection and mobile device, including your IP address, operating systems, platforms, browser type, connection, speed, connection type, device type, device’s unique device identifier, mobile network information and the device’s telephone number.
● Location information: Real-time information about the location of the device, as permitted by the user.
● Mobile device IDs: Unique mobile device identifier (The unique identifier assigned to a device by the manufacturer. e.g. IDFA or mobile device IDs, We may do this to store your preferences and track your use of our applications. Unlike cookies, mobile device IDs cannot be deleted. Analytics companies may use mobile device IDs to track your usage of our applications.
● Payment information: Your credit/ debit card details, including your full name, credit card number, expiry date, and all other information in conjunction with completing a transaction online.
● Setting preferences: Setting preferences such as time zone and language.
● Service Usage: Information on the function used on Services, such as your searches, search results selected, number of clicks, pages viewed and how long you visited our Services, the time and date you used the Services, error logs, and other related information.
● Mobile status: For mobile application users, the online or offline status of your application.

Location Services Information and How to Opt Out

The Keeperz App may collect and process your mobile device's GPS location, including latitude, longitude, or altitude, and the time the location information is recorded. This is done to provide location-based information and features such as informing you about restaurants in your area or applicable discounts. If you want to use this feature, you will be asked to consent to the use of your data. If you change your mind, you can withdraw your consent at any time by disabling the GPS or other location-tracking functions on your device. You can refer to your device manufacturer's instructions for further details.

Information from Third Parties

We may collect, process and store your user ID if you login to use our Services by social media account (such as your Facebook account).
When you sign in to your account with your social media account information to access our Services, you consent to our collection, storage, and use, in accordance with this Privacy Policy, of the information that you make available to us through the social media interface. This would include, but not limited to, any information that you made public through your social media account, information that the social media service shares with us, or information that is disclosed during the sign-in process.
Please see your social media provider’s privacy policy and help center for more information about how they share information when you choose to sign in via your social media account.

Anonymous Data

We may anonymize information collected through the Services or via other means, including the use of third-party web analytic tools below. As a result, our use and disclosure of anonymous information is not restricted by this Privacy Policy, and it may be used and disclosed to others without limitation. Third-party web analytic tools we currently use includes:
1. Firebase
2. Zoho
3. MixPanel
4. GetSocial
5. App Center
Please note that we have the full discretion to deploy additional third-party web analytic tools with or without prior notification sent you in advance for the purpose of improving the general user experience.

How we use the information we collect

We use the information we collect from and about you for a variety of different purposes, including but not limited to:
● Provide you with customer support.
● Provide you with a better experience at the venues offered on Keeperz App.
● Administer our Services and diagnose technical problems.
● Process and respond to your queries
● Carry out our obligations and enforce our rights arising from any contracts entered into between you, the vendors and us, including for billing and collection.
● Understand our users (what they do on our Services, what features have the highest usage, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), and make special offers.
● Send you promotions or communications that you have requested or that may be of interest to you by way of emails, or telephone calls, or any other mode of communication.
● Ads personalization.
● In some instances, we may directly contact you for the purpose of requesting users' feedback, with the specific objective of improving our users' experiences and application.
● Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns.
● Administer contests and sweepstakes.
● Provide you with policies about your account.
● Notify you about changes to our Services.
● Allow you to participate in interactive features offered through our Services.
● In any other way we may describe when you provide the information.
● For any other purpose with your consent. We may also disclose personal information that we collect for the following reasons:
● To our subsidiaries and affiliates, which are entities under common ownership or control of our ultimate parent company Keeperz App.
● To fulfill the purpose for which you provide it.
● To contractors service providers and other third-parties whom we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
● To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Keeperz App assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Keeperz App about the users of our Services are among the assets transferred.
● For any other purpose disclosed by us when you provide the information.
● We may share your information when we reasonably believe that such sharing is necessary in order to investigate, prevent, or take action regarding possible illegal activities or to comply with legal process. We may also share your information to investigate and address threats or potential threats to the physical safety of any person, violations of this Privacy Policy or the Terms of Service, or violations of the rights of third parties and/or to protect the rights, property and safety of Keeperz App, our employees, users, or the public. Under such circumstances, we may share your information with law enforcement, government agencies, courts, and/or other organizations on account of legal request such as subpoena, court order or government demand to comply with the law.
● To enforce our Terms of Use [www.keeperz.ae/terms-conditions-users.php] and other agreements, including for billing and collection purposes.
● If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Keeperz App, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
● We may share your information in any other circumstances where we have your consent.

Unsubscribing to our Commercial Emails

When you sign up for Keeperz App account, you are opting in to receive emails from Keeperz App. You may click the “unsubscribe” button at the bottom of the commercial email messages to unsubscribe, but note that you cannot opt out of receiving certain administrative policy, service policy, or legal policy from Keeperz App.

Reviewing, changing or deleting information

If you would like to delete the personal information we have collected from you, or permanently delete your account, please go to the Sign Out option on the app and select Delete My Account. Once your deletion request has been submitted, your account will be automatically deleted after 30 days. Alternatively, please send us an email (from the email associated with your Keeperz App account) to care@keeperz.ae.

Accessing & updating your personal information

We will take reasonable steps to accurately record the personal information you provided to us and any subsequent updates requests. We encourage you to review and update any personal information that we possess about you, and you may request that we delete personal information about you that is inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way which infringes any applicable laws.
Your right to review, update, correct, and delete your personal information may be limited, subject to the law of your jurisdiction:
● If your requests are abusive or unreasonably excessive, or
● If the information or material you request relates to potential, existing or anticipated legal proceedings between you and us, or providing access to you would prejudice negotiations between us or an investigation of possible unlawful activity. Your right to review, update, correct, and delete your information is subject to our records retention policies and applicable law, including any statutory retention requirements.

How your information is protected

● We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. We have implemented appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology.
● We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access, or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information for your Keeperz App account with anyone. If we receive instructions using your user name and password, we will consider that you have authorized the instructions.
● All payment related information including credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

Data retention and account termination

You can close your account by visiting your profile sign out page on our mobile application. But we may retain information about you for the purposes authorized under this Privacy Policy unless prohibited by law. Thereafter, we will either delete your personal information or de-identify it so that it is anonymous and not attributed to your identity. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with the Service or to comply with legal obligations.

Changes to this privacy policy

We reserve the right to amend this Privacy Policy from time to time to reflect changes in the law, our data collection and practices, the features of our services, technological updates. Please check this page regularly for changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is used. If we make any material changes to this Privacy Policy, we will post the changes here. We are under no obligations to notify you should decide to make any changes to this policy. You are encouraged to review the changes carefully from time to time. Your continued use of the Services following the posting of changes to this Privacy Policy will constitute your consent and acceptance of those changes.

CONTACT US

All questions, comments or concerns, regarding our services or privacy policy can be addressed to care@keeperz.ae or call +971 55 102 5358 or write to us at the following address.
Keeperz Networks FZCO,
Office 143/133, Techno Hub,
DTEC, Silicon Oasis,
Dubai, UAE